Proactor Privacy Policy

This privacy policy ("Policy") informs you of our practices when handling your Personal Information through the Services (both as defined below). In this Policy, We are a company registered in Wyoming. Our registered address is: Registered Agents Inc 30 N Gould St Ste R Sheridan, WY 82801. We are the data controller under the applicable privacy laws.

This Privacy Policy ("Privacy Policy") is designed to inform you of our policies and procedures regarding the collection, use, and disclosure of information we receive when you access and use our website ("Website"), services, software, mobile applications, content, and all other products and services that www.proactor.ai (together with its subsidiaries and affiliates, "Proactor.ai," "we," "our," or "us") directly or indirectly owns, controls, or provides (collectively referred to as "Services"). Proactor.ai values user privacy highly and endeavors to use personal information solely as outlined in this Privacy Policy.

By using the Services, you hereby represent and warrant that you have read, understood, and agreed to this Privacy Policy and the Terms of Service, and that you are over the age of 18. If you do not agree with this Privacy Policy, please do not use, install, or access the Services.

Please read this Privacy Policy carefully to understand your rights regarding personal information and how we will collect, use, and process your personal information. If you do not agree with this Privacy Policy, our Terms of Service, or any part of them, you should not access or use any part of our Services or otherwise provide your personal information to us.

1. Definition of Personal Information

In this Privacy Policy, "Personal Information" refers to any information that can directly identify you or, when combined with other information, can identify you. For example, your name, email address, and recorded content may all constitute Personal Information.

2. Information We Collect

When you use Proactor.ai's Services, you may directly provide us with the following information:

• Account Information: Includes your name, email address, password, and other profile information.
• Usage Information: Includes feedback, help requests, and preferences you provide while interacting with the Services.
• Recorded Content: Includes audio recorded through Proactor.ai in various scenarios, text generated from real-time transcription, AI-generated summaries, key takeaways, and to-do lists.
• Payment Information: When you use paid Services, we may collect payment information (limited to non-PCI payment data).
• User Content: We collect personal data ("Content") that you provide when you input information into our Services, including content you upload, such as files and images, depending on the features you use.
• Other Information You Provide: If you are a customer, vendor, or prospective customer, we may process limited Personal Information in the context of our business relationship with you.

When you use our Services, Proactor.ai may automatically collect certain technical information, including:

• Device Information: Such as your device type, operating system, browser type, and unique device identifiers (e.g., IP address).
• Log Data: We collect information your browser or device automatically sends when using our Services.
• Usage Data: We collect information about your use of the Services, such as the type of content you view or engage with.
• Network and Browsing Information: Including pages you visit, visit duration, clickstream data, and more.
• Cookies and Tracking Technologies: Used to identify your device, analyze Service usage, and enhance user experience.

3. How We Use Cookies and Similar Technologies

We may use various tracking technologies on the Website, such as cookies, web beacons, and local shared objects. These technologies may collect information about your device, browsing habits, and Website usage, including your browser type, search preferences, and information about ads displayed to or clicked by you.

4. How We Use the Information We Collect

Proactor.ai may use your information for the following purposes:

• Account Setup: We use your registration information to set up your account.
• Provide Services: We use the content of real-time recordings to provide you with personalized AI advice.
• Improve Services: We use information to analyze service usage and improve our services.
• User Account Management: Used to verify your identity and manage your account.
• AI Memory Feature: AI may use previous recording content to provide accurate follow-up responses.
• Internal Analytics: Analyzing user behavior and usage patterns.
• Prevent Fraud: To ensure the security of our systems and services.
• Marketing and Communication: With your consent, we may send you service updates.
• Legal Requirements: To comply with legal obligations.

5. Third Parties with Whom We Share Personal Information

We may disclose Personal Information to the following third-party categories:

• Other users who see your Personal Information through the Services.
• Cloud service providers including Amazon Web Services, based in the United States.
• Service Providers: Such as payment processors, web hosting, and data storage providers.
• Data labeling service providers who provide annotation services.
• Artificial intelligence service providers that provide backend support.
• Analytics providers including Google LLC.
• Payment processors, such as Stripe.
• Public Authorities: Such as law enforcement, if legally required.
• Our Subsidiaries and Affiliates in connection with corporate transactions.

6. Links to Other Websites

Occasionally, the Services may link to external websites. We are not responsible for the content on these websites or what they offer. The terms and conditions and privacy policies of any website controlled by third parties will tell you how to use that website.

7. User Control and Privacy Management

Proactor.ai provides various ways for you to manage your privacy rights:

• Accessing and Modifying Information: You may access, update, or delete your account information.
• Recording Management: You have the ability to delete past recording content.
• Privacy Requests: You can submit requests regarding access, deletion, or restriction of processing.

8. Security Measures

We implement commercially reasonable technical, managerial, and organizational measures aimed at protecting personal data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is fully secure or error-free.

9. Your Rights

In certain circumstances, you have the following rights regarding the personal information we hold about you:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion or removal of your personal information.
• Objection to Processing: You have the right to object to the processing of your personal information.
• Restriction of Processing: You have the right to block us from processing your personal information.
• Withdrawal of Consent: You have the right to withdraw any consent you have previously given to us.

10. California Residents

California residents have specific rights under California law, including:

• Right to Know: You have the right to request that we disclose certain information about our collection and use of your personal information.
• Right to Deletion: You have the right to request that we delete any personal information we have collected about you.
• Authorized Agent: You may designate an authorized agent to make a request on your behalf.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your California privacy rights.

11. International Transfer of Personal Information

Proactor.ai is based in the United States. Therefore, personal information collected on the Services may be transferred to our offices in the United States. We use, transfer, and disclose personal information solely for the purposes described in this Privacy Policy and in compliance with applicable laws.

12. Payment Information

Proactor.ai uses third-party payment processors (such as Stripe) to process payments. Your credit card details are transmitted directly from your browser to these payment processors. Please refer to Stripe's Terms of Service and Privacy Policy for more information.

13. Children's Privacy

We do not knowingly collect, retain, or use personal information from children under the age of 18, and no part of our Services is directed toward children. If you discover that a child under the age of 18 has provided us with personal information, you may alert us at proactorai@gmail.com.

14. Deleting Your Account or Raising Questions

You may delete your Proactor.ai account at any time from your account settings. If we receive a request to delete an account, we will make commercially reasonable efforts to delete your records and personal information within 30 days of the request.

15. Cross-Border Data Transfers

To facilitate our global operations, Proactor.ai may transfer, store, and process your information outside your country of residence with partners and service providers. When we transfer personal information outside the European Economic Area or the United Kingdom, we ensure that appropriate safeguards are in place.

16. Data Retention

We regularly review and enhance our security and privacy policies. As we update and expand our Services, this Privacy Policy may change. We will strive to notify you of these changes by email.